Privacy policy

In compliance with current data protection regulations, we here make this privacy policy available to Users in order to provide them with information on the way in which we process their personal data and protect both their own privacy and the privacy of their information. This privacy policy applies to the AQ ACENTOR website, published at the URL “https://aq-acentor.com.com/”, and to certain interactions between Users and AQ ACENTOR in connection with the content offered on the website. Who is the Data Controller with responsibility for your personal data? The Data Controller responsible for your personal data is AQ Acentor Development, S.L., with registered office at Torre Espacio, Paseo de la Castellana 259 D, Planta 14, 28046 Madrid, Spain with Tax Code B87531562 (hereinafter, “AQ ACENTOR”). You are hereby informed that AQ ACENTOR is a company that belongs to the Aquila Group (a Group that includes AQ Acentor Development, S.L. and subsidiaries, in accordance with the definition set out in Article 42 of the Spanish Commercial Code). AQ ACENTOR has formally appointed a Data Protection Officer who can be contacted at dpo-spain@aquila-capital.com.

In compliance with current data protection regulations, we here make this privacy policy available to Users in order to provide them with information on the way in which we process their personal data and protect both their own privacy and the privacy of their information. This privacy policy applies to the AQ ACENTOR website, published at the URL “https://aq-acentor.com.com/”, and to certain interactions between Users and AQ ACENTOR in connection with the content offered on the website. Who is the Data Controller with responsibility for your personal data? The Data Controller responsible for your personal data is AQ Acentor Development, S.L., with registered office at Torre Espacio, Paseo de la Castellana 259 D, Planta 14, 28046 Madrid, Spain with Tax Code B87531562 (hereinafter, “AQ ACENTOR”). You are hereby informed that AQ ACENTOR is a company that belongs to the Aquila Group (a Group that includes AQ Acentor Development, S.L. and subsidiaries, in accordance with the definition set out in Article 42 of the Spanish Commercial Code). AQ ACENTOR has formally appointed a Data Protection Officer who can be contacted at dpo-spain@aquila-capital.com. Why do we process your personal data? The personal data processed via this website or other channels made available by AQ ACENTOR may be processed by AQ ACENTOR for the following purposes:

  • Contact. Maintaining contact between AQ ACENTOR and Users and managing any enquiries made by Users via the “Contact” tab on this website or via the telephone number offered by the company.
  • We’ll call you. We contact Users who express an interest in a development and who submit their details using the forms we provide for this purpose.
  • Advertising and promotions. In the event that Users offer their consent, we send them advertising and promotional information that may be of interest, either by ordinary mail or by telephone or electronic channels (email, SMS and other electronic communications), relating to the products and services marketed by AQ ACENTOR and/or the products and services offered by the Group to which AQ ACENTOR belongs. You can find a list of Aquila Group companies by clicking on the following link: https://www.aquila-capital.de/en/about-us/who-we-are.
  • Carrying out statistical analyses and market research to improve our services. These are, in all cases, non-invasive analyses that allow us to improve our services and the technology that we apply.

  The data processed by AQ ACENTOR on this website comes from the following sources:

  • Data provided by the User using the forms provided for this purpose on the website.
  • Data generated as a consequence of the development, processing and management of the relationship established between the User and AQ ACENTOR.

AQ ACENTOR may process the following types of personal data:

  • Identifying details such as name and surname.
  • Contact details such as telephone number and email address.
  • Any other kind of data that is provided in the voluntary text boxes included in the forms provided on the website.
  • Other kinds of data, such as IP address, browser and operating system, insofar as these are necessary to ensure that the website operates correctly.

What legal authorisation do we have for processing your personal data? AQ ACENTOR processes your personal data in accordance with the following legitimate bases:

  • With regard to the “Contact” and “We’ll call you” options, this results from the legal relationship that is initiated from the moment that you submit an enquiry using the relevant form via our own website or via a real estate portal in which we have an interest, or when you call one of the Company’s contact telephone numbers.
  • As regards “Advertising and promotions”, this results from the consent given to us by Users when they tick the box provided to this end.
  • For the purposes of “Carrying out statistical analyses and market research to improve our services”, this results from our own legitimate interest.

To whom do we forward your data? AQ ACENTOR hereby informs Users that as far as the data processing reported in this Privacy Policy is concerned, the Company does not plan to forward data to third party organisations. Nevertheless, any legal relationship that may subsequently be established between AQ ACENTOR and the User may result in the handing over of data that are required for the performance of the relationship in question, in which case the proper notification will be given in the form of the relevant information clauses. For how long will we retain your personal data? AQ ACENTOR will retain your personal data for the amount of time necessary in order to achieve the aim or aims for which the said data are processed. Subsequently, so long as Users have not exercised their right to deletion, their data will be retained for the periods applicable in law in each case, bearing in mind the type of data and the reason for its processing. In any case, Users may request detailed information on the data retention periods applied by AQ ACENTOR by contacting our Data Protection Officer by email at dpo-spain@aquila-capital.com. What personal data are you required to provide in each case and what must you warrant to us? AQ ACENTOR hereby informs Users that when their personal data is collected using one of the forms that the company provides on its website, they will be required at least to complete all the data fields marked with an asterisk (*). In the event that Users do not provide at least these data, which are regarded as necessary, AQ ACENTOR will not be able to attend to their enquiry or request. Users undertake that the data supplied are true, accurate, complete and up-to-date, and they assume liability for any harm or damage, whether direct or indirect, that may be caused as a consequence of a breach of this obligation. What are your rights regarding your personal data? AQ ACENTOR informs you that you have the right to obtain confirmation of whether or not we are processing personal data that relate to you. Likewise, AQ ACENTOR informs you that you have the following rights over your own personal data:

  • Accessing your personal data. You have the right to access your data in order to know what personal data we are processing that may concern you.
  • Requesting the correction or deletion of your data. In certain circumstances, you have the right to correct any personal data that concerns you and that is being processed by AQ ACENTOR, when you believe it to be inaccurate. You also have the right to ask for your data to be deleted when, among other reasons, the data in question are no longer necessary for the purposes for which they were gathered.
  • Requesting the restriction of the processing of your data. In certain circumstances, you have the right to request that the processing of your data be restricted, in which case you are hereby informed that we will only retain the data for which the restriction on processing has been requested in order to bring or defend claims.
  • Requesting the portability of your data. In certain circumstances, you have the right to receive the personal data that concerns you and that you have given to us, in a commonly used structured format that can be mechanically read, and you may also ask for the said data to be forwarded by AQ ACENTOR to another data controller. Objecting to the processing of your data: In certain circumstances, and for reasons connected with your own individual situation, you have the right to object to the processing of your data, in which case we shall cease processing the data, unless we are required to continue processing it for legitimate ends or for the exercise or defence of any potential claims.

Furthermore, we would remind you that you have the right to object, at any time, to the sending of advertising on AQ ACENTOR’s own products and services, and to withdraw any of the consents that you have given for your data to be processed, though this shall not affect the legality of any processing carried out on the basis of consent granted prior to its withdrawal. AQ ACENTOR hereby informs you that you may exercise your rights over your personal data by writing to AQ ACENTOR, citing the reference “Exercise of rights – AQ ACENTOR” and enclosing a copy of both sides of your Spanish ID card (DNI) or Foreign Resident’s card (NIE), or a copy of your passport or equivalent document, in order to prove your identity. You may submit such requests to the following addresses:

AQ ACENTOR will provide you with the requested information within a maximum of 1 month from receiving the request, though you are hereby informed that this period may be extended by a further 2 months depending on the complexity and number of requests made. Lastly, AQ ACENTOR informs you that you have the right to file a claim with the Supervisory Authority responsible for data protection in Spain, the Spanish Data Protection Agency (www.aepd.es). However, in the first instance you may submit a claim to our Data Protection Officer (dpo-spain@aquila-capital.com), who will decide upon your claim within a maximum of two months.